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Louie, Technician
Category: Printers
Satisfied Customers: 12043
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Canon Pixima MX 300 when paper pulls into machine jams only

Customer Question

Canon Pixima MX 300 when paper pulls into machine jams only on right side and stops - what's the solution to fix?
Submitted: 1 year ago.
Category: Printers
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, proposed preliminary tries (if have not been done) on the Canon PIXMA MX300:

  • • inspect the paper path/feed mechanism particularly the rubber rollers for bits of paper or foreign object such as staples and paperclips;
  • • with the machine off/unplugged, open the scanning unit/printer cover and check with the help of a strong light;
  • • in some instances, force/manual feeding of a cardstock/stiff board paper/sheet similar to those used for calling cards may help dislodge remove any obstruction particularly from the right side,

All other checks may require (partial) dis-assembly of the printer.