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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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MFC-J470DW. I use Windows 10 64 bit. When I customize the

Customer Question

MFC-J470DW. I use Windows 10 64 bit. When I customize the printer and check "reverse print" the printer no longer receives a signal from the PC. When I uncheck it, it works again.
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry for the issue that you are having. The issue is a problem with the driver in Windows 10. I know that having the option to reverse print is important to many in business and academia. Brother is working to resolve the issue and should come out with a fix before the end of this year...