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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The query is about an ESP3250 printer. It shows error code

Customer Question

The query is about an ESP3250 printer. It shows error code 3527. I have followed the instructions, but there is in fact no printhead obstruction.
However, I have tugged on the "tape" in an effort to get the printhead to move and it has become detached.
Can I get it mended?
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Do you mean the plastic strip attached to the carriage (it is an encoder strip if this is it)? Detaching that is not good. How old is the printer? Did you get an extended warranty?