Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
In order to contact Amazon.com Advantage please click here ===> Open a Support Case <=== Click Here
For Support topic choose "Account access".
For Specific issue, choose "Technical issue".
Enter the case title, describe the issue, and enter your email address. Enter your phone number as well while you describe the issue so an Amazon.com Advantage representative can contact you by phone.
Please let me know if you need more assistance by using the reply box below, I'm happy to discuss further. :) If not, please take a moment to rate my personal answer to you.