How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Sowrav D. Your Own Question

Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3147
Experience:  Completed Course In Computer Hardware and Printer Repairing
33155275
Type Your Printers Question Here...
Sowrav D. is online now
A new question is answered every 9 seconds

Inner cover is open. close the inner and press ok. won't go

Customer Question

Inner cover is open. close the inner and press ok. won't go away after I close the cover so printer won't work. How do I make it go away?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.

As you did not mention, which cover you have closed, I assume that, you have close the paper tray cover on the outside, so I will request you to open the link below and follow the steps there then, let me know what happens.

https://support.usa.canon.com/kb/index?page=content&id=ART105660&actp=search&viewlocale=en_US&searchid=1448229566942