Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I will be glad to help with the issue.
To get to the paper under the carriage, open the area where the carriage is, remove all cartridges, then nudge the carriage either left or right to get to the paper. You may have to force it a bit. Also, you can use tweezers to pull the paper out.
Let me know how that worked for you.
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