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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can you help me please. I have a 10 year old Canon Pixima

Customer Question

Hello. Can you help me please. I have a 10 year old Canon Pixima MP 610 printer.
The printer has stopped working and tells me I have not installed the correct ink cartridges, which I have, they are new, and they are Canon. Very frustrating. Thank you.
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Have you tried cleaning it yet? Do the old cartridges do the same thing?

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