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Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11164
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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Pri nter hl22700dw ser no u62674g2n797085 replaced toner and

Customer Question

pri nter hl22700dw ser no u62674g2n797085
replaced toner and drum---but does not work hane 3 pages of printer settings??
Submitted: 1 year ago.
Category: Printers
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is***** can help you with your question.

With the front door open and looking at the front of the unit when it's plugged in, do you see a button or a blinking light? You should see a button on the front and holding that button in for 10 seconds should reset the drum. If there is a light blinking, then pressing and holding the button should cause the blinking light to become solid. When it does, that means the drum is reset. Let me know if that works for you or if you need additional assistance.

Also, I should mention that if you used a third-party or remanufactured toner or drum, that can cause a problem as well. If that's the case then as much as it pains me to say it, I would get an original OEM brother version of each.

Mike