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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35228
Experience:  Troubleshoot printers, scanners, etc.
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I have an epson XP-410.(Hard wired). I have an HP Laptop

Customer Question

I have an epson XP-410.(Hard wired). I have an HP Laptop with Windows 8.1 in good condition.
All I want to do is Scan and Download 6 very important documents so as to email them using Google. And I cannot figure out how to do it.
Can you help?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is printing currently working fine?

Can you please open the EPSON Scan program on your computer and use it to scan / save, then email?

Expert:  Viet - Printer Tech replied 1 year ago.

Note: If you do not see the EPSON Scan program on the computer, then click on the website below:

https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=224802&prodoid=63096400&infoType=Downloads&detected=yes

, then there, click on Utilities, then download and install the item Scanner Driver and EPSON Scan Utility...

, then open and use the EPSON Scan program to scan.

- If needed, please click on the website below for full tutorials:

https://files.support.epson.com/htmldocs/xp410_/xp410_ug/index.html

, then click on the section Scanning.

Please reply at the box below to continue troubleshooting. Thank you.