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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1138
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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The window on my e7700 Ricoh printer is showing Resetting

Customer Question

The window on my e7700 Ricoh printer is showing Resetting Job. What does this mean and how can I get the printer back to normal state.
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry of the issue. Please do this to recover from the error:

Canceling a Print Job

Follow the procedure below to cancel a print job if the message prompting form feed appears.

  1. Press the [Printer] key.

    The Printer screen appears.

  2. Press [Job Reset] or the [Clear/Stop] key.

    Delete the stored print jobs, and then cancel form feed.

  3. Press [Reset the Job] to cancel the current print job, or [Reset All Jobs] to cancel all jobs.

    A confirmation message appears.

  4. Press [Yes] to cancel the print job.

    Press [No] to return to the previous display.

Chime in and let me know of your results.....

  • To resume printing print jobs, press [Resume Printing].

  • If the machine is shared by multiple computers, be careful not to accidentally cancel someone else's print jobs.

  • Under Windows, if the machine is connected to the computer using a parallel cable, sent print jobs may be canceled if [Reset All Jobs] is pressed while "Waiting for print data..." is on the control panel. After the interval set in [I/O Timeout] in Printer Features has passed, the next print job can be sent. A print job sent from a different client computer will not be canceled in this case.

  • You cannot stop printing data that has already been processed. For this reason, printing may continue for a few pages after you press [Job Reset] or the [Clear/Stop] key.

  • A print job containing a large volume of data may take considerable time to stop.