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Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5316
Experience:  DIploma in Computer Hardware
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I have a canon mx 492 all in one printer can send faxes but

Customer Question

i have a canon mx 492 all in one printer can send faxes but not receiving any??
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

What is actually happening, when you receive any faxes ?

Customer: replied 1 year ago.
the person sending just gets a ring i don't get anything on my end
Expert:  Sudipto replied 1 year ago.

Do you face this problem with one particular sender or all senders ?

Customer: replied 1 year ago.
Have not received a fax since I set the printer up
Expert:  Sudipto replied 1 year ago.

There are many reasons for which you can face problem in receiving faxes, I am giving a link below please open it and follow the steps one by one to solve the problem. If you need any further help then, reply me back otherwise please remember to give positive rating , as that is the only way I am compensated for my time and effort.

https://support.usa.canon.com/kb/index?page=content&id=ART100321&actp=search&viewlocale=en_US&searchid=1447879927642