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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4945
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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AT&T installed a new modem/router/whatever in my house. My

Customer Question

AT&T installed a new modem/router/whatever in my house. My MFC L2700DW no longer works. When I go to systems and attempt to add this printer in won't allow me to do so. I working with a MAC
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Since you have changed the router, you have to setup wireless once again on the printer.

If you have a printer USB cable (just for setting up wireless), please follow the instructions on the link below.

http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=mfcl2700dw_us_eu_as&ftype3=2041&faqid=faq00100109_002

You can get video instructions from the link below.

http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=mfcl2700dw_us_eu_as&ftype3=2041&faqid=faq00100105_001

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!
S H E F I N

Customer: replied 1 year ago.
I do not have a cable. Please give me the link to use without a cable.
Expert:  Shefin replied 1 year ago.
Customer: replied 1 year ago.
Did you receive my request for the link to use without a cable?
Expert:  Shefin replied 1 year ago.

Hi,

Yes. Please check the instructions in the link below.

http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=mfcl2700dw_us_eu_as&ftype3=2041&faqid=faq00100109_002

Thank you.

S H E F I N