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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a HP printer "Office Pro 8600" a message on the

Customer Question

I have a HP printer "Office Pro 8600" a message on the screen "problem w/ printer or ink"
I've done the items that it asked-- Do I need a replacement cargitage that holds the ink?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you see a specific error code number after that?

Or does it say something like "ink system failure"?

Look on the printer itself for the error, not on the computer screen.