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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1503
Experience:  Over 5 years as a computer and printer repair technician
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I have a Canon pixma printer MG2120 and I am no longer able

Customer Question

I have a Canon pixma printer MG2120 and I am no longer able to scan photos on it. It comes up with the message "unable to write or read file code: 4,252,0. When I try to incorporate the scanner. Can u help.
Submitted: 1 year ago.
Category: Printers
Expert:  WesPCDr replied 1 year ago.

Hi, I will be glad to help with the issue.

Expert:  WesPCDr replied 1 year ago.

The problem is with the location where the scanner is trying to save the file.

To fix the problem, open the Canon IJ Scan Utility, click Settings, then the little screwdriver/pliers tab, and under "Folder to Save Temporary Files", browse to a folder on your computer and select it. This will be the new location where the scanned images will save to. Click OK to save and continue scanning.

Expert:  WesPCDr replied 1 year ago.

Let me know if you need additional help.

Thank you for using our service.

Please rate my answer below.

Customer: replied 1 year ago.
I just noticed that the default printer listed on my computer is mg2100 and not mg2120. How do I add this printer mg2120 to my computer
Expert:  WesPCDr replied 1 year ago.

Once you have installed the new printer driver, then test your printer.