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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am very unhappy with my Brother MFC-J8885DW printer. It is

Customer Question

I am very unhappy with my Brother MFC-J8885DW printer. It is new, a replacement for an HP printer which did an adequate job but it died on me. I do a lot of family pictures and printing and black and white pictures come out gray and the color photos are washed out. When I look at maintenance they say clean the nozzle. It is brand new and I cannot see that it should be soiled. How can I get the quality of black and white pictures and color pictures I want without returning the printer. It is of no use to me as it is. Mary Ryder ***@******.***
Submitted: 1 year ago.
Category: Printers
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is***** do not find any information on an 8885 printer. Are you sure this is the correct model no.? The closest that I can find is an 8890, and it is a high capacity, low-resolution color laser printer. What was the model no. of the HP printer that you had before, and was it an ink jet or a laser printer?