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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We have a Cannon BJC-85 printer. The error light and light

Customer Question

We have a Cannon BJC-85 printer. The error light and green light are steady. When we try to print, the error light comes on. We have checked all the connections. This is not a wireless printer.
What do we need to do?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

When the lights come on, do they flash at all? Any pattern?

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