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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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After my carrier visa sent a new home router my printer will

Customer Question

after my carrier visa sent a new home router my printer will not work. it says there is info in line, there is not. my printer is hard wired to my cpu. what do I do.
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. Sorry to hear of the issue. If I may ask what OS are you using? Windows or MAC?

Customer: replied 1 year ago.
windows
Customer: replied 1 year ago.
windows 10
Customer: replied 1 year ago.
can you help or not?
Expert:  VanMagnus Systems replied 1 year ago.

Yes I can assist....

Customer: replied 1 year ago.
if you do not respond I will figure you can not help and cancel the payment.
Expert:  VanMagnus Systems replied 1 year ago.

Ok, I am here Sir or Madam.

Expert:  VanMagnus Systems replied 1 year ago.

What is the make and model of the new router that they sent you?

Customer: replied 1 year ago.
just forget yhe whole thing. good by.
Expert:  VanMagnus Systems replied 1 year ago.

Ok...

Expert:  russell-cssm replied 1 year ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/printers/9e8nb-ga-rp-carrier-visa-sent-new-home-router-printer-will-not.html). Thank you, ***** ***** Customer Support Team.

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