Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
If you make a photocopy, directly from the glass, in black only mode, how does that come out?
That was not a yes or no question.
Can you please clarify: What happens when you make a copy from the glass?Is it blank?Does it look perfectly normal?