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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Statement details do not print anymore on my Canon MG7120

Customer Question

statement details do not print anymore on my Canon MG7120 Printer
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

If you make a photocopy, directly from the glass, in black only mode, how does that come out?

Customer: replied 1 year ago.
Expert:  Nathan replied 1 year ago.

That was not a yes or no question.

Can you please clarify: What happens when you make a copy from the glass?
Is it blank?
Does it look perfectly normal?