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Try using a different USB port, if there is a choice of USB ports on your Surface.
Double-check by using the printer with the Toshiba again.
How many USB ports does your Surface have? are all of them blue-centered, or any of them black-centered? if some but not all are blue-centered or blue-marked, then try a black-centered or non-blue USB port. (Blue is sometimes used to signify USB 3.)
Does your Toshiba laptop have USB 3 ports? let me know the maker and model # ***** that I can look that up for you, if you aren't sure.