Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the specific error code/message your'e getting?What is the complete model number of your printer?
If you need help with this, it is imperative that you reply to me here on the original question only.
Posting new/duplicate questions costs you more and hinders my ability to respond to you.