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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon 5200 will only out blank paper after I have clicked

Customer Question

My Canon 5200 will only spit out blank paper after I have clicked on print
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

Let me know if you have windows or macosx on the computer thats connected to the printer

Customer: replied 1 year ago.
macosx?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
I don't want to pay until I am satisfied with the help.
Expert:  Michelle replied 1 year ago.

you have an apple computer

is that correct

Expert:  Michelle replied 1 year ago.

or you have windows

Expert:  Michelle replied 1 year ago.

if you have macos, from apple menu, click on preferences, print, then click on utilities option in the pop up window

the select head cleaning option

once complete try printing and let me know

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