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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31127
Experience:  Printer and scanner problem resolver for over 15 years
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Canon laser imageclass mf4880dw wireless printer paper jam

Customer Question

canon laser imageclass mf4880dw wireless printer paper jam error after changing the toner cartridge (no paper is jammed)
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you unplug the power to the printer (so remove the printer power cable from the power socket).

Let it sit for 10 minutes to drain all residue power.

Then connect the power, turn on the printer and tell me if it now functions please.

Customer: replied 1 year ago.
I tried that before but I tried it again. The printer was left off for 20 minutes then powered on. No change. Still a paper jam error.
Expert:  Richard replied 1 year ago.

Thanks

Can you put the original Toner back in that was in it before this problem started and tell me if you get the error with this still please.

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