Printer Repair Questions? Ask IT Technicians for Answers ASAP
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This program can occur for a few reasons. In short, it is an error that can be reset.
Please, follow the instructions below to reset the error and fix your problem:
1) Unplug the usb cable from the computer.2) Remove all of the ink cartridges from the printer.3) Now the error should vanish. At this point, turn the power to the printer off, replace the cartridges, insert the usb cable, and turn it on.After you do all that I suggested above, in sequence, you should be all set.
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Thank you again, - Jason