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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9017
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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How do you delete documents that did not print on a V 305, I

Customer Question

How do you delete documents that did not print on a V 305, I can find a delete printing
Submitted: 1 year ago.
Category: Printers
Expert:  Aitizaz replied 1 year ago.

Hello and welcome to Just Answer! i am Aitizaz and i will assist you today

can you allow me to connect to your computer remotely and do the job for you? this is a secure method as you will be in control of my connectivity and can disconnect me anytime you like.

Customer: replied 1 year ago.
no thank you
Expert:  Aitizaz replied 1 year ago.

i will charge nothing extra for this. you will have the same decision anyway?

Expert:  Aitizaz replied 1 year ago.

if you are not interested in connecting me online to your computer, please let me know when you are ready and we will work together to solve the problem

Expert:  Aitizaz replied 1 year ago.

let me know when you are ready and i will give you the instructions to solve the problem. thanks

Expert:  Robert M. replied 1 year ago.

What operating system are you using?

try turning the printer off and on again

if it is a windows computer

hold the windows logo key on the keyboard down and hit R

in the run box type services.msc and hit enter

look for the print spooler service

stop it and start it again