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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Brother MFC-9970CDW Laser printer. I changed the

Customer Question

I have a Brother MFC-9970CDW Laser printer.
I changed the drum unit, but my printer keeps telling me to change it. What do I do?
Patti xxxx
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs.

Sorry for the issue. Please follow the link below for video instruction as to how to resolve the issue.

https://www.youtube.com/watch?v=xDr4k2SwtGc