Hello and thank you for choosing JA for your support needs. Sorry for the error, I know that these errors can be a pain to fix. This error means that the Corona Wire must be cleaned. Please follow the instructions below;
Or use this video.
Chime in and let me know of your results.
Please note, since this did not work. We have other steps to try. Thank you for getting back to me..
Please follow the steps below:
HL PRINTER SERIES:1.Remove the drum unit and toner cartridge. Wait 1 minute. 2.Replace the drum unit and toner cartridge into printer.3.The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. We need to reset this now!4.Open the front cover of the printer5.Press and hold down Go button for about 4 seconds until all the LEDs light up. 6.Once all 4 LEDs are lit, release the Go button7.Close the front cover.8.Your drum is now reset.
Try this HACK and let me know if it works.
Sorry that I could not resolve this issue for you. Please take your printer to Staples or Best Buy if in the USA for service. I will Opt Out to allow others to work with you...