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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My ISP installed a new modem which has a different network

Customer Question

My ISP installed a new modem which has a different network number than the previous modem; consequently, my Brother printer (MFC-J475DW) no longer connects to my network. How do I correct this?
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Ok, did you setup the Printer before or was it setup for you? What is the make and model of the Router/Modem that they installed in your home or business?

Customer: replied 1 year ago.
I probably did but that was several years ago
Bell1000
Expert:  VanMagnus Systems replied 1 year ago.

Ok, here is the needed document for Network Setup Sir or Madame:

http://download.brother.com/welcome/doc003122/cv_mfc470dw_use_qsg_lel387001.pdf