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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14575
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do I connect my Canon Pixma MX490 printer to by Lenovo

Customer Question

How do I connect my Canon Pixma MX490 printer to by Lenovo Edge 15 laptop?
Submitted: 1 year ago.
Category: Printers
Expert:  John replied 1 year ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Are you connecting the printer directly to your computer with a USB cable?

Also, what's your OS version?

Customer: replied 1 year ago.
I'm connecting the printer directly to my computer with a USB cable. I don't know what "OS version" means.
Customer: replied 1 year ago.
The "os version" in a Lenovo edge 15 is a Windows 8.1 64-bit.
Customer: replied 1 year ago.
Would it be better if I called, John?
Customer: replied 1 year ago.
Since calling will cost me $20, it's better if we just chat on-line.
Customer: replied 1 year ago.
John ... I have to get ready for dinner out and my grandson's football game, so I won't be able to get my problem solved today. I'll be back in touch sometime over the weekend.
Expert:  John replied 1 year ago.

Please download the driver for your printer that is compatible with your computer clicking here ====> Your Printer Driver <=== Click Here

Then click Download to download the driver. Double click it when it finishes and click RUN. Follow the prompts (usually you just need to press Next several times) until the installation finishes.

Then try to print, it should work now. If it doesn't work, I can remote into your computer for no additional charges and add the printer to your system.

Please keep me posted,

John