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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Error code 6000

Customer Question

error code 6000
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

The error code 6000 is a service error indicating an internal fault with the unit and usually such errors require the unit to be repaired

please try these steps

Please open the printer cover and when the carriage head moves to center, remove the cartridges and pull out the power cord.

keep the ON button pressed for 10 secsmanually slide the carriage assembly\ printhead back and forth
also clean the rail against which the assembly slides with a tissue ensuring that there is no ink residue on it
clean the golden contacts of the cartridges and the printhead with a cotton swab dipped in little alcohol
once these steps have been done follow the below steps as well
manually move the printhead to far left
on the far right there is a little white plastic tab that is spring loaded
just check that if its not getting jammed
push the tab towards the front of the printer
once done just turn on and check the status

Expert:  Michelle replied 1 year ago.

let me know if you get the same error or a different one or the error goes off

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