How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michelle Your Own Question

Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 4675
Experience:  B.Sc. Computer Science with Honors
26798893
Type Your Printers Question Here...
Michelle is online now
A new question is answered every 9 seconds

How do I change setting on Canon MG5500 Series

Customer Question

how do I change setting on Canon MG5500 Series printer/copier so it doesn't turn off automatically?
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

The setting has to be changed from the printer driver

let me know if you have windows or macos on the computer thats connected to the printer

Customer: replied 1 year ago.
windows
Expert:  Michelle replied 1 year ago.

on your computer..click start..in search box type canon ij utility

you can also open it from all programs...canon ...canon ij utility

open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.

let me know if you face any difficulty