Printer Repair Questions? Ask IT Technicians for Answers ASAP
Can you print any other files, except that doc. ?
OK, you said that everthing is working, do you mean other functions, like scan, copy is working ?
Do you use an USB cable to wireless connection to connect the PC with the printer ?
Do you have conected the printer with a network cable ?
Ok, shut down the printer, wireless router and the PC, then turn them on one by one and let me know.