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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an MFC-730N. It is about 1 year old. Whhen I want to

Customer Question

I have an MFC-730N. It is about 1 year old. Whhen I want to change the toner cartridge, a friend told me the carriage for the cartridge was removed. I bought a nerw one, plus a new tonor cartridge and easily inserted. HOWEVEr, I cannot print. I am a doctor and need this rinter. Help!
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

What exactly happens when you try to print now?

Customer: replied 1 year ago.
I have a Brother MFC-7960. I tried to change the toner withh a new carriage for inserting and it doesn't work at all.
Customer: replied 1 year ago.
Hello
Expert:  Richard replied 1 year ago.

thanks,

What exactly though do you mean with it does not work at all?

I need to know specifically what is happening please.