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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have a cannon ir2270 it's showing E602-0001 on display is

Customer Question

Hi have a cannon ir2270 it's showing E602-0001 on display is that a fault
cheers mick
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

This error is triggred by the hard drive inside the copier.

You may try unplugging the power cable from the copier and try to remove the hard drive and reseat it back some tmes it happens like the hard drive cable is loose of the power cable on the hard drive is loose or not connected. This solves the problem many times and if the error persists after trying the steps then you would need a new hard drive to be installed.

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