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I think the first thing to try on this problem is to reset the printer (see below).
Then, if after that it continues the defective behavior, then (since it is often feeding paper through, but then not printing upon it) you would need to go through an uninstall-restart-reinstall procedure for the printer's driver.
Information needed for that procedure's details to be correct:
What is your computer, a Windows PC or an Apple computer?
Which version of Windows (or MAC OS X ) is on it?
(If a Windows PC, what is its System Type? either 32-bit or 64-bit, and found in
Start - Control Panel - System and Security - System .)
To reset the printer:
- while it is On, unplug it, sharply and suddenly.
- leave it that way for 10 minutes (or longer.)
- turn it Off (if the power switch is still On), and plug it in to the power again after that time.
- turn it On if needed, see if it now behaves properly.
( If the reset, and the uninstall-reinstall (the procedure whose details I have yet to present) both fail to help, there's another procedure, roller cleaning, that can be tried, if it would make the feeding in of paper more reliable. )