Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem.
Open the print box but do not send the job, look where it says printer name and click whatever it says.
Once you have clicked it a list will open, change it to anything else, then change it back to your printer and send the job.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating by clicking the stars/smileys - it is greatly appreciated.