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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I put a new ink in my printer now it won't print from my

Customer Question

I put a new ink in my printer now it won't print from my computer I need it to hook up so I can print idem off the computer. Please help me to do this! printer mg7120
Been trying for over 3 days. I got the printer 10-7-2014
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Are you able to copy like Xerox without using the computer?

What is the exact response you are getting while trying to print from the computer?

Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.

Thank you.
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