I'm sorry about the issue. Is printing currently working via Wi-Fi/wireless connection?
Was scanning working previously?
What's your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
- Have you tried this: Open Finder, then open Applications, then open the folder Epson Software, then open the item EPSON Scan Settings, then make sure it is set to Network option (not Local option), then click OK, then check scanning.
- If that does not work, open EPSON Scan Settings again, then make sure Network option is selected
, then if you see any item in the list, then click on it, then click on Delete button and confirm
, then click on Add button, then it should detect your printer's IP address (make sure your printer is powered on)
, then click on the IP address, then click OK, then click OK
, then check Scanning.
- Click on the website below:
, then there, click on Utilities, then download / run the item Uninstaller... in order to remove all Epson driver / application
, then go to the website again:
, then download / install the Drivers and Utilities Combo Package
, then check printing and scanning.
; if needed, try solution #1 again.
When you are available, please reply at the box below to continue troubleshooting. Thank you.