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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am having a hard time getting my printer to come on line

Customer Question

I am having a hard time getting my printer to come on line can you help me???
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** i will be the expert working on the problem to fix it.

Let me know how is the printer connected to the computer, wireless or on the usb.

Customer: replied 1 year ago.
Hard wire
Customer: replied 1 year ago.
by usb and power cord
Expert:  Michelle replied 1 year ago.

let me know the operating system, is it Windows or Mac and the version.