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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16501
Experience:  HNC Computing; Large format and multifunction printer expert
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I recently installed windows 10 on my HP Pavilion dv6-6047cl

Customer Question

I recently installed windows 10 on my HP Pavilion dv6-6047cl laptop computer. I have a Cannon ip100 series printer and when I try to connect to use the Windows set up asks for a passcode, which I don't have. The printer is set up for Bluetooth and previously worked with Windows 7. Can you help.
Submitted: 1 year ago.
Category: Printers
Expert:  Electronics Pete replied 1 year ago.

Hi there,

You will need to enter the Bluetooth passcode for the printer.

Try entering the default passkey 0000. If the HP product passkey is different from the default, and you don't know what the new passkey is, then you will need to reset the passkey on the printer to 0000.