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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 36841
Experience:  Troubleshoot printers, scanners, etc.
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I do not know how to replace the ink cartridge in my printer

Customer Question

I do not know how to replace the ink cartridge in my printer
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the model of your printer please?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
HP Photosmart 5520 all in one printer series model number SNPRH 1103
Expert:  Viet - Printer Tech replied 1 year ago.

Thank you. Please click on the website below for video instructions and written illustrations/instructions for how to replace ink cartridges for your printer:

http://support.hp.com/us-en/product/HP-Photosmart-5520-e-All-in-One-Printer-series/5157533/model/5157535/document/c03244883/

Please reply at the box below and confirm. Thank you.

Expert:  Viet - Printer Tech replied 1 year ago.

I'm also providing the instructions below:

  1. Turn on printer.

  2. Open the ink cartridge cover. The carriage moves to the access area.

    http://support.hp.com/doc-images/310/c02888289.gif

  3. Press the tab on the front of the cartridge inward to release it, and then pull up on the cartridge to remove it from the slot.

    http://support.hp.com/doc-images/222/c03049205.gif

  4. Remove the plastic wrap from a new cartridge by pulling the orange tab.

    http://support.hp.com/doc-images/338/c03118383.gif

    CAUTION: Make sure that you remove the orange pull-tab and plastic wrap completely before you twist the orange cap in the next step. Otherwise, ink might leak from the cartridge. When you remove the plastic wrap, the paper label on the top of the cartridge tears slightly, which is necessary to vent the cartridge.

  5. Remove the orange cap from the cartridge. Twist the cap counter-clockwise until it snaps off.

    http://support.hp.com/doc-images/592/c03118381.gif

  6. With the nozzle and the contacts facing down, push the cartridge into its slot. Press down on the cartridge until it is firmly seated. Make sure that the color icon on the cartridge label matches the color icon on the slot.

    http://support.hp.com/doc-images/293/c03388167.gif

  7. Repeat these steps to insert the other cartridges.

  8. Close the cartridge access door.
    http://support.hp.com/doc-images/977/c02888295.gif

Video instructions:

http://support.hp.com/us-en/product/HP-Photosmart-5520-e-All-in-One-Printer-series/5157533/model/5157535/document/c03244883/

When you are available, please reply at the box below to continue troubleshooting. Thank you.