Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.Thank you.S H E F I N
How do you connect the printer to the computer? Using USB cable?
S H E F I N
Do you have the printer driver disc with you? becuase the Canon website is down now, in order to download the driver.