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Ask Shefin Your Own Question

Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4931
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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My pixma mg3520 printer all at once is not recoginized on my

Customer Question

my pixma mg3520 printer all at once is not recoginized on my computer. I do not have the disks that came with it ...they were destroyed by accident. the printer comes on and is lit up but not connected to my computer...
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.

Thank you.
S H E F I N

Customer: replied 1 year ago.
Windows vista..what I need are the original disks that came with my printer . The others were destroyed by mistake ..the printer lights up and all but computer does not recignize the printer ..need disks to start over
Expert:  Shefin replied 1 year ago.

Hi,

You can download the latest driver from the Canon website. However, it seems that the website is down right now. I will help you download the driver as soon as the website is up.

Thank you.

S H E F I N