I'm sorry about the issue. Is this a new printer or new computer, etc.? Or was it working previously?
What's the error or message when downloading / installing the printer drivers?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
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Please tell me what exactly what it shows when downloading and installing the driver from the Epson website.
Also, were you able to install any program on the new windows 10 computer?
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