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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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TROUBLE CONNECTING MY EPSON PRINTER EXPRESSION HOME XP-420

Customer Question

I AM HAVING TROUBLE CONNECTING MY EPSON PRINTER EXPRESSION HOME XP-420 TO MY MINI MAC COMPUTER CAN YOU HELP ME
THANKYOU
ROBERT VINCI
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message when installing the printer's CD disc?

Was it working previously? Or is this a new printer or new computer, or new Internet modem/router device, etc.?

Can you please click on the Apple logo / menu, then click on About this Mac..., then let me know your Mac OS X version, i.e., 10.6, 10.7, 10.8, 10.9, 10.10, etc.?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

Please reply at the box below. Thank you.