Hi you need the setup software
Let me see where I can find that for you please give me a few minutes and I will send that to you;-)
May I have the version of Windows you are running?
Also do you have the install disk?
I mean anything other than Win 8?
Hi I am only a Tech but I have been here for 8 years and I know they have a 100% money back and they have not placed you on as a regular subscription offer as of yet. I will refer this to customer service for you they will fix that mo problem;-)
Rest assured also we have an A+ rating with the BBB;-)
If you would like to continue, I am here if not then please rate MY SERVICE to you kindly and I will close this for you.
Have a great weekend.
No cost to rate;-)