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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Brother MFC 8220 printer which has been wonderful -

Customer Question

I have a Brother MFC 8220 printer which has been wonderful - somehow it got the wrong input from me and is currently unusable
the status light is red and shows to press the stop key which if I do pushes all the blank sheets through
I would appreciate your help in getting the printer back to normal
THANKS< ed *************************
Submitted: 1 year ago.
Category: Printers
Expert:  MasterFixIt replied 1 year ago.

Hi Ed and good afternoon,

Do you have the user manual for this one?

Also how old is your printer.

And were there any power outages or storms just prior to this problem?

Thank you

Tech Michael

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