How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask VanMagnus Systems Your Own Question

VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
16924516
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

Where can I find the original drivers Color LaserJet CM

Customer Question

Where can I find the original drivers for HP Color LaserJet CM 2320nf MFP ? I had to reinstall and windows is recognizing the printer but I am unable to get the scanner to work. I assume I need my original drivers for this?
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. I need to know the version of Windows or MAC OS X that you are using???

Customer: replied 1 year ago.
Windows 7
Expert:  VanMagnus Systems replied 1 year ago.

Ok, thank you very much for your timely reply...

Expert:  VanMagnus Systems replied 1 year ago.

Hello again, please follow the link below to the latest HP Drivers for your Printer. All that you need to do is select between the 32 bit or 64 bit version of Windows 7.

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3597359

Expert:  VanMagnus Systems replied 1 year ago.

Please chime in and let me know of your results....

Customer: replied 1 year ago.
thanks, ***** ***** try that. I was on there site but all it was giving me was the universal driver. It looks like you found the original complete software package. I am anxious to try it when I get home later.
Expert:  VanMagnus Systems replied 1 year ago.

Not a problem Sir or Madame. Please consider a Positive Rating for the Service Received. Also, BONUSES are always welcomed....

Customer: replied 1 year ago.
thanks, ***** ***** work, but we found out the computer needed to be redone.
Customer: replied 1 year ago.
I want to give you your rating but it's grayed out.
Expert:  VanMagnus Systems replied 1 year ago.

Ok, it is now available to you...