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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The printer has 2 cords. 1 goes to power. other goes to

Customer Question

The printer has 2 cords. 1 goes to power. other goes to computer. Where do u plug into computer?
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the model of your printer?

What's the brand/model of your computer?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Did you check all the ports at the sides / front / back of the computer?

Are you using a similar USB printer cable like in the image below:

http://i.imgur.com/uOJRmj2.jpg

Please reply at the box below. Thank you,