Hi, I can help with the printer issue.
Usually this is a problem with a clogged print head. It usually can be fixed by running the clean print heads about 3 or 4 times to clear the clog.
If that does not work, then the clog is to bad to fix and will require a replacement print head. If the cleaning does not work, order a new print head from HP parts store here: https://parts.hp.com/hpparts/StoreSelection.aspx?mscssid=&valid=N
Sure, no problem. Let me know how it goes.
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