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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
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I need a difference cable from printer to computer. I

Customer Question

I need a difference cable from printer to computer.
I received one with two phone jacks and I need one with a phone to USB.
Where can I get one?
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. It sounds like you have an Ethernet cable, what model Canon pixma is this?

Customer: replied 1 year ago.
MX490
Expert:  Freddy M. replied 1 year ago.

Thank you, ***** ***** to use this machine via USB you need a USB 2.0 printer cable which you can get at amazon here:

http://www.amazon.com/Cable-Matters%C2%AE-Hi-Speed-Printer-Scanner/dp/B00UNZ9KBM/ref=sr_1_1?s=pc&ie=UTF8&qid=1445268835&sr=1-1-spons&keywords=usb+2.0+printer+cable&psc=1

Any local electronics or computer shop should carry them as well.

Ethernet to usb will not work with this machine.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.

If it did work, please don’t forget to leave a positive rating by clicking the stars/smileys - it is greatly appreciated.

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